Does 8Move replace our ERP?

No. 8Move sits alongside ERP (SAP, Epicor, Dynamics, custom) and handles the operational front: order capture, pricing, dispatch, driver app, and POD. Data syncs bi-directionally via standard APIs.

How quickly can we go live?

Phase 0 pilot: one business unit, one product line, one region — goes live in 4–6 weeks. Each subsequent phase is gated on the previous phase's actual ROI.

What channels does SupplyNow support?

Web app, mobile app, WhatsApp/SMS bot, field-rep tablet, phone operator console, bulk specification upload, and AI chat on site. All seven write into the same order pipeline.

How does 8Move handle cash-on-delivery?

DriverPro captures COD collection at handover: customer signs on screen, amount entered, timestamp and GPS recorded. Finance sees collected COD live as routes close.

Can field reps work without internet connectivity?

DriverPro works fully offline: navigation, order records, and POD capture function without internet and sync automatically when connectivity returns.

FMCG Distribution

How We Help

SupplyNow captures orders from seven channels into one pipeline: WhatsApp bot, web app, mobile app, field-rep tablet, phone operator, bulk specs, and AI chat on site. Before any truck moves, the coverage report shows what is stock-covered, what is production-covered, and what remains uncovered. DriverPro collects proof of delivery in three forms: signature, photo, and GPS stamp. The CEO dashboard shows revenue projection, fulfilment status, and pipeline health: live, not a day behind.

Industry Challenges

Common obstacles and pain points that organizations in this industry encounter in their daily operations and growth.

Orders taken verbally or via WhatsApp threads, not logged, not tracked, impossible to audit

Dispatcher has no visibility of truck contents before departure

CEO cannot confirm whether demand is growing, no unified data across channels and regions

Returns and claims escalate to management because there is no structured claim flow

Pricing errors occur when reps apply promotions from memory rather than a live rules engine

Frequently Asked Questions

Answers to the most common questions about how 8Move serves the fmcg distribution industry.